Trusted by 15x more care teams than Flax Health

Post-acute AI that goes live, stays live, and takes on more

Flax Health is built for one workflow. exacare ai is built for the whole operation: admissions, managed care, and care coordination in a single platform, with 2,500 facilities already running on it and an implementation team that sees every building through to go-live.

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referrals processed by our AI
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clinical documents reviewed
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users on exacare ai

See what the market has to say about Flax Health

Integration failures

"We noticed that Flax wasn't syncing our referrals from CarePort and AIDA in a timely manner. We had already answered on CarePort, accepted the patient, but on Flax, the referral hadn't even shown up as a new referral. It was just taking forever."

Admissions Leader, Single-Facility SNF

Lack of clinical accuracy

"Flax will usually catch things every once in a while, but typically it's us — one of us 3 or 4 — that are reviewing those documents to try and get that caught up. Sometimes it picks up a lot of things that are in there, like ventilator — it's just mentioned on there, and so it tells us to reject because they have a ventilator when they don't."

Administrator, Single-Facility SNF

Implementation difficulties

"I think they took on more than they could chew. They're a startup and their team is too small."

VP, Multi-Facility SNF

exacare ai vs. Flax Health

Flax Health and exacare ai share some core capabilities. The gap is in how sophisticated the AI is, how many systems it connects to, and whether it carries you through reimbursement and the rest of the care journey.

Size and adoption

2,500+ facilities

200 facilities

EHR integrations

Referral platform integrations

9 platforms + eFax

Undisclosed

Proprietary AI model

Custom screening criteria

Medication cost flagging

PDPM estimation

Insurance verification

Prior authorization automation

Concurrent review automation

Sex offender screening

Bed board and resident tracking

Custom dashboards and benchmarking

Digital signatures (eSign)

Why skilled nursing operators choose exacare ai over Flax Health.

Context beyond keywords
Flax Health's rules-based system looks for keywords in referral packages to determine admission decisions.

We take this a step further. Our proprietary AI reads the full referral in context, applies your clinical and financial criteria, and surfaces the risks that actually shape the admission decision.
Flax Health's rules-based system looks for keywords in referral packages to determine admission decisions.

We take this a step further. Our proprietary AI reads the full referral in context, applies your clinical and financial criteria, and surfaces the risks that actually shape the admission decision.
Integration depth
We connect with more referral platforms, hospital systems, EHRs, and payer portals than any other tool on the market, with reliable and ongoing engineering support.
We connect with more referral platforms, hospital systems, EHRs, and payer portals than any other tool on the market, with reliable and ongoing engineering support.
Proven capabilities beyond admissions
exacare ai supports operators across the full resident journey, from admissions to reimbursement to discharge.
exacare ai supports operators across the full resident journey, from admissions to reimbursement to discharge.
Experienced onboarding support
Our 30+ person operations team of ex-management consultants takes each customer live in 4-6 weeks, with ongoing, real-time support post-implementation.
Our 30+ person operations team of ex-management consultants takes each customer live in 4-6 weeks, with ongoing, real-time support post-implementation.