14 Top Nursing Home Software Tools to Manage Your Facility

Selecting the right nursing home management software plays a major role in how efficiently your facility runs and how well your team can deliver care. From admissions to staffing to billing, today’s software for nursing homes is designed to simplify complex processes and support better outcomes.

With so many platforms available, we’ve narrowed down the top long-term care software solutions that are built specifically for nursing homes like yours.

In this article, we’ll cover:

• The best software platforms for nursing homes

• Key features to look for in a nursing home software by category

• How these tools impact admissions, care quality, and revenue

Best software for referral and admissions management

#1 ExaCare: Best nursing home software for expediting admissions

ExaCare is an AI-powered admissions platform designed to help nursing homes process hospital referrals faster and with greater accuracy.

Features

• Uses AI to extract and summarize critical clinical and financial data from lengthy referral packets, including medications, diagnoses, and payer information.
  
  

• Consolidates referrals from multiple hospital systems into a single, unified dashboard—no more juggling logins across platforms.
  
  

• Integrates with major EHRs and referral platforms like PointClickCare and EPIC Link to keep data flowing.
  
  

• Flags high-cost medications and estimates reimbursement potential to support smart, informed decision-making.
  
  

• Tracks referral response times and denial reasons to surface operational bottlenecks and improve hospital relationships.
  
  

• Built-in messaging tools enable real-time collaboration between admissions staff and hospital case managers.

Ideal for

This choice fits mid-sized to large nursing homes that handle a high volume of referrals and need to move faster without losing precision. Particularly valuable for facilities looking to reduce risk, improve coordination, and enhance their appeal to hospital partners.

Verdict

ExaCare stands out for how effectively it applies AI to simplify a historically messy process. By eliminating the need for manual packet review and enabling data-backed decisions at the point of intake, it helps admissions teams respond faster and smarter.

#2 AdmitPlus from LincWare: Best for electronic admissions automation

AdmitPlus is a digital admissions platform that replaces paper-based processes with a fully electronic, trackable system to improve compliance and resident experience.

Features

• Digitizes the entire admissions process, ensuring all forms and signatures are captured, stored, and accessible online.
  
  

• Provides real-time dashboards to monitor admissions progress and alert staff to delays or missing documents.
  
  

• Enables remote completion and review of documents by both staff and family members from any location.
  
  

• Automatically transfers data to downstream systems, reducing manual entry and the risk of errors.
  
  

• Includes structured referral management tools through ReferralPlus to guide eligibility assessments and reduce the risk of admitting underqualified residents.
  
  

• Delivers custom reporting and analytics to monitor admissions trends, bottlenecks, and staff performance.

Ideal for

This choice is useful for facilities still working with fragmented or paper-heavy admissions processes, especially those looking to improve move-in rates and reduce compliance errors. It’s well-suited for nursing homes that want to make onboarding smoother for both staff and families.

Verdict

AdmitPlus brings strong automation and visibility to the admissions workflow. While it doesn’t include clinical or financial screening tools, it’s a solid fit for facilities focused on digitizing documentation, ensuring compliance, and improving the overall admissions experience.

Best EHR and clinical documentation platforms

#3 PointClickCare: Best long‐term and post‐acute care solution 

PointClickCare is a cloud-based EHR platform designed with integrated tools for clinical, financial, and operational management.

Features

• Provides secure, cloud-based access to resident data, care plans, and documentation from any location.
  
  

• Supports complete clinical documentation including vitals, diagnoses, immunizations, allergies, and care plans.
  
  

• Offers real-time performance dashboards across clinical, operational, and financial areas via its Performance Insights module.
  
  

• Embeds evidence-based workflows to guide staff in consistent, compliant care documentation.
  
  

• Integrates billing, claims, and revenue tools to help facilities optimize reimbursement.
  
  

• Includes built-in communication tools for collaboration among internal care teams and external providers.
  
  

• Customizable reports track key metrics like rehospitalizations, length of stay, and quality measures.
  
  

• Add-ons such as SmartZone provide staff training and ongoing education.
  
  

• Backed by responsive support and a large user community that facilitates onboarding and troubleshooting.

Ideal for

This option is a great match for nursing homes that need a unified platform to handle clinical records, billing, and operational insights. It’s especially useful for teams looking to streamline communication and improve regulatory readiness.

Verdict

PointClickCare offers one of the most comprehensive EHR platforms in the nursing home space. While mastering all its capabilities can take time, the platform’s depth, stability, and support network make it a dependable choice for facilities of all sizes.

#4 MatrixCare: Best for clinical decision support and advanced analytics

MatrixCare is a cloud-based EHR platform designed for long-term and post-acute care providers, offering tools to streamline operations, improve clinical outcomes, and support system-wide coordination across multiple care settings.

Features

• Delivers evidence-based clinical decision support to help reduce avoidable hospital readmissions.
  
  

• Uses machine learning to power real-time dashboards that flag fall risks and other critical care alerts.
  
  

• Includes an integrated claims management system to streamline billing and increase first-pass claim approvals.
  
  

• Allows facilities to create and customize user-defined templates for standardized documentation.
  
  

• Fully integrates with acute care and out-of-hospital systems to support seamless care transitions.
  
  

• Combines analytics, accounting, and revenue cycle management in one platform.
  
  

• Offers intuitive dashboards for both clinical and financial insights, helping teams identify trends and take action.
  
  

• Designed to scale across complex, multi-site organizations and health systems.

Ideal for

MatrixCare helps facilities focused on improving outcomes through data and predictive alerts, particularly those managing multiple locations or aiming to build tight interoperability with hospital systems.

Verdict

MatrixCare is well-suited for nursing homes that prioritize prevention, integration, and scalability. While some teams may need time to adapt to its more advanced analytics features, it offers significant value in reducing risk and enhancing care delivery.

Top billing and RCM software

#5 OnShift Financial: Best for workforce financial wellness

OnShift Financial helps nursing homes support staff well-being through real-time access to earned wages, offering a practical solution to reduce financial stress and improve retention.

Features

• Employees can access their earned wages before payday, helping them manage bills, and unexpected expenses without relying on credit cards or payday loans.
  
  

• Integrates automatically with time and attendance and payroll platforms, so there’s no disruption to existing processes.
  
  

• Staff can pay bills online, transfer money to a bank, or load funds onto a prepaid card, all from the OnShift mobile app.
  
  

• The platform includes financial literacy resources and perks like discounts on prescriptions and transportation, providing holistic financial support with no cost or risk to the employer.

Ideal for

Choose this one if your organization has high turnover or recruitment challenges because you want to offer benefits employees truly value. OnShift Wallet is especially useful for senior care organizations where many staff live paycheck to paycheck and are looking for flexibility and peace of mind.

Verdict

OnShift Financial is a software for nursing homes that addresses one of the biggest stressors affecting retention. By offering early wage access and practical financial tools, facilities can improve engagement, reduce absenteeism, and stand out in a competitive hiring market.

#6 SimpleLTC: Best for compliance-focused billing and reporting

SimpleLTC, part of the Simple suite, offers a powerful, easy-to-use platform built to help facilities stay compliant, improve reimbursement accuracy, and simplify regulatory reporting across the board.

Features

• Automates compliance processes such as MDS documentation, PBJ reporting, and claims analytics to reduce manual workload and submission errors.
  
  

• Uses predictive analytics to help facilities stay ahead of PDPM changes, improve Five-Star ratings, and minimize audit risks.
  
  

• Provides real-time data scrubbing and customizable alerts that flag potential issues before they affect reimbursement or compliance.
  
  

• Supports Medicare referrals and state-specific quality incentive program (QIP) reporting, including for California, Florida, Ohio, and Texas.
  
  

• Offers full iQIES connectivity for seamless communication with CMS systems.
  
  

• Delivers intuitive dashboards and reporting tools designed for quick access to insights and operational clarity.
  
  

• Integrates with a broad range of healthcare and billing systems to support interoperability and simplify workflow.

Ideal for

Those who want a centralized system to manage compliance, track performance, and reduce documentation-related stress like this choice. Especially valuable for facilities focused on PDPM optimization, PBJ reporting, and regulatory accuracy without investing in complex enterprise software.

Verdict

SimpleLTC simplifies compliance-heavy processes while offering smart insights that support reimbursement and quality goals. While it may not offer deep clinical workflows, it’s an excellent fit for teams who want streamlined analytics, regulatory clarity, and faster paths to CMS readiness.

#7 Special Mention: Waystar

Waystar is a cloud-based revenue cycle management platform that helps healthcare providers simplify payments, reduce denials, and gain clearer financial visibility.

Its platform supports everything from eligibility verification and prior authorization to claim management, denial tracking, and payer reimbursement. AI tools like AltitudeAssist™ and AltitudePredict™ automate routine workflows, identify risk patterns, and help staff focus on high-value tasks.

While Waystar isn’t built exclusively for nursing homes, its thorough coverage of the RCM cycle makes it a valuable complement to EHR systems already in use.

For facilities looking to reduce manual billing work, minimize claim errors, and improve payment speed, Waystar offers a strong, data-driven foundation for improving back-office operations.

Staff scheduling and compliance tools

#8 OnShift: Best for workforce management

OnShift is a cloud-based staffing solution built for senior-care facilities, offering tools that make scheduling, communication, and labor cost control more efficient and transparent.

Features

• Provides cloud-based scheduling and time & attendance tracking designed specifically for and long-term care providers.
  
  

• Offers a mobile app that allows staff to view their schedules, request or swap shifts, and receive updates in real time.
  
  

• Automates shift assignments using data on availability, skill sets, and workload to ensure efficient coverage.
  
  

• Includes built-in messaging for staff coordination, shift changes, and task updates.
  
  

• Adds resource management tools for tracking equipment, facility usage, and supplies.
  
  

• Delivers analytics and reporting on labor costs, overtime, and PBJ compliance.
  
  

• Features an auto-approve function to speed up shift approvals and reduce last-minute overtime or agency reliance.
  
  

• Integrates with ShiftKey for on-demand access to a pool of independent clinical professionals.
  
  

• Demonstrated to reduce overtime by up to 17% and agency usage by 15%.

Ideal for

Nursing homes facing staffing shortages, high turnover, or unpredictable shift needs benefit the most from this software. It’s especially helpful for teams looking to automate scheduling and minimize labor-related inefficiencies while keeping staff engaged and compliant.

Verdict

OnShift remains a top-tier solution for those managing complex workforce demands. Its mobile accessibility, cost-saving features, and ability to integrate with staffing marketplaces make it a smart investment for operational stability, though initial setup may require time to align workflows and permissions.

#9 SmartLinx: Best for integrated workforce oversight

SmartLinx is a unified workforce management solution built specifically for long-term care and senior living providers. It brings together scheduling, compliance, HR, and payroll tools in one connected platform to improve labor efficiency and staff engagement.

Features

• Integrates employee scheduling, mobile shift management, and time & attendance tracking into one system that shares real-time data across functions.
  
  

• Includes automated Payroll-Based Journal (PBJ) reporting and workforce compliance tools to support CMS requirements.
  
  

• Offers workforce analytics and Five-Star prediction to help facilities align staffing with quality goals and census needs.
  
  

• Supports nurse scheduling and connects with a staffing marketplace for immediate clinician coverage during shortages.
  
  

• Provides applicant tracking, HR management, benefits administration, and payroll services to streamline hiring and back-office tasks.

Ideal for

This pick is good for multi-site nursing homes and long-term care organizations that need a centralized workforce platform to manage compliance, improve staffing outcomes, and unify payroll and HR functions. Especially valuable for facilities juggling high turnover, overtime, and scheduling complexity.

Verdict

SmartLinx delivers a fully connected workforce solution that simplifies daily operations while offering visibility into the cost drivers behind labor performance. For larger organizations seeking a scalable, data-driven system with strong compliance tools, it’s a strategic investment, even if smaller teams may find the full suite more than they need.

#10 Special mention: ScheduleAnywhere

ScheduleAnywhere is a web-based scheduling tool designed for organizations that need a simple, no-frills way to build static shift schedules and track coverage. It’s especially useful in healthcare environments where fast scheduling and visibility into staffing levels are critical.

This one suits healthcare providers who want a simple scheduling solution without complex workforce management add-ons. It’s ideal for teams that value speed, clarity, and minimal training time.

Family and resident engagement software

#11 LifeLoop: Best for resident and family engagement

Caremerge (now part of LifeLoop) provides a centralized platform that supports personalized engagement, transparent communication, and operational efficiency across nursing homes and many other care facilities.

Features

• Uses AI to personalize resident onboarding and activity planning for meaningful engagement from day one.
  
  

• Centralizes communication through secure messaging, community notifications, and digital signage.
  
  

• Offers resident and family portals for real-time access to events, menus, transportation, and announcements.
  
  

• Supports photo sharing and media updates to keep families visually connected to daily life in the facility.
  
  

• Integrates iN2L content to provide cognitive, social, and spiritual engagement—especially valuable in memory care settings.
  
  

• Includes event planning, incident reporting, and care coordination tools that you can tailor to your workflows.
  
  

• Delivers personalized resident experiences based on preferences, routines, and care needs.

Ideal for

This one helps to improve the day-to-day experience for residents while enhancing transparency and collaboration with families. This offering is particularly beneficial for those providing memory care communities prioritizing cognitive stimulation, engagement tracking, and personalized services.

Verdict

LifeLoop is an in-depth engagement tool that balances personalization with operational coordination. Its broad support for senior care environments and focus on family connectivity make it a standout, especially in settings where tailored experiences and consistent communication are essential.

#12 Strategic Healthcare Programs: Best for benchmarking and referral performance tracking

SHP is a software for nursing homes that helps improve care quality, track regulatory outcomes, and build stronger relationships with referral partners using real-time, actionable data.

Features

• Delivers automated dashboards and drill-down reports that monitor outcomes, quality measures, and operational efficiency in real time.
  
  

• Offers detailed risk scoring for readmissions, care quality, and functional improvement, helping providers identify performance gaps quickly.
  
  

• Integrates directly with EHR systems for seamless data transfer and minimal manual work.
  
  

• Breaks down performance across diagnosis groups, PDPM clinical categories, and referral sources for targeted insights.
  
  

• Supports collaboration across the care continuum, including with home health and hospice partners, through shared data and trend visibility.
  
  

• Provides one of the largest benchmarking datasets in the industry, allowing nursing homes to compare their metrics against national peers.
  
  

• Offers strong customer support and onboarding guidance to ensure teams can use the data effectively.

Ideal for

This platform is good for nursing homes who want to reduce avoidable readmissions, monitor performance across regulatory programs like PDPM and VBP, and clearly communicate their value to referral partners. Especially helpful for operators seeking a data-driven approach to continuous quality improvement.

Verdict

SHP combines powerful benchmarking tools with real-time insights, helping you stay ahead of regulatory and partnership expectations. For those operating in competitive markets or under performance-based contracts, SHP offers both the analytics depth and industry credibility to back strategic decisions.

#13 Special Mention: CORE Analytics

CORE Analytics, part of the Simple suite from Netsmart, provides nursing homes with a targeted solution for analyzing claims, MDS, and staffing data to improve quality ratings and optimize reimbursement.

By highlighting trends and risks tied to audit triggers, census changes, and Medicare Advantage claims, CORE supports more confident compliance and billing decisions.

It’s widely adopted across the industry and is integrated with other Simple tools such as SimpleAnalyzer™ and SimplePBJ™, forming a cohesive ecosystem that simplifies regulatory oversight and financial planning.

#14 MedTrainer: Best for training, risk, and compliance management

MedTrainer offers an all-in-one healthcare compliance platform that simplifies training, policy management, and credentialing, making it easier for post-acute care providers to stay audit-ready while supporting staff development.

Features

• Provides access to nearly 1,000 healthcare-specific courses, including state-specific and continuing education content, with tools for custom training uploads.
  
  

• Consolidates compliance management tasks like policy tracking, incident reporting, accreditation, and safety documentation into one platform.
  
  

• Includes built-in credentialing services such as license verification, exclusion monitoring, and provider enrollment tracking.
  
  

• Automates reminders, certificate issuance, and reporting for training and compliance tasks across departments.
  
  

• Integrates with leading HR platforms for streamlined onboarding and workforce management.
  
  

• Supports asynchronous learning through mobile-friendly access and role-based content delivery, making it flexible for different staff roles and schedules.

Ideal for

This platform helps nursing homes and other providers seeking a centralized system to manage regulatory training and credentialing. Especially valuable for organizations with high onboarding volume or complex state-level compliance needs.

Verdict

MedTrainer combines depth and usability to meet the real-world demands of healthcare compliance. From scalable course management to automated credentialing workflows, it’s a reliable choice for facilities aiming to reduce risk, streamline audits, and keep staff prepared.

Frequently asked questions

What is the difference between EHR and RCM tools?

EHR (Electronic Health Record) tools are designed to document and manage a resident’s clinical information. RCM (Revenue Cycle Management) tools, on the other hand, focus on the financial side of operations. They handle billing, claims submission, eligibility verification, and denial tracking to help ensure facilities are paid accurately and on time.

How do I choose between PointClickCare and MatrixCare?

Choosing between PointClickCare and MatrixCare depends on your facility’s priorities. PointClickCare is widely adopted and offers a robust, user-friendly platform with strong care coordination, billing, and performance tracking. It’s often a good fit for those looking for an all-in-one EHR with broad integrations and a large support network.

MatrixCare, by contrast, is known for its advanced clinical decision support and predictive analytics, making it ideal for facilities focused on reducing hospital readmissions and optimizing care delivery through data. If you’re managing a multi-site operation or want advanced risk management tools, MatrixCare may be the better choice.

What’s the best way to reduce claim denials?

Reducing claim denials starts with accurate documentation and real-time eligibility verification. Using RCM software that integrates with your EHR can help prevent common billing errors by pulling in correct clinical data and identifying issues before claims are submitted.

Automated alerts, real-time payer updates, and detailed denial tracking also play a role in flagging potential problems early. Training staff on documentation best practices and regularly reviewing denial trends can further improve success rates and ensure cleaner claims.

Can software help with CMS 5-star ratings?

Yes, many software platforms support CMS 5-star rating improvement by helping facilities stay compliant, document care accurately, and monitor performance metrics.

Tools with built-in reporting, quality tracking, and risk management features can make it easier to identify gaps in care, prevent readmissions, and ensure timely documentation, all of which impact survey results and star ratings. Some analytics platforms even highlight how specific care trends or staff patterns might affect quality scores, giving leadership a clearer path to improving outcomes.

Which nursing home software is best for your facility?

With so many tools on the market, and each designed to address different operational challenges, the right software for your facility depends on your most urgent needs. Whether it’s improving clinical documentation, strengthening family engagement, reducing overtime, or optimizing revenue, each category we’ve covered plays a role in overall performance.

But if you’re unsure where to begin, admissions is a smart place to start. It’s the point where clinical, financial, and operational decisions converge, and it often sets the tone for a resident’s entire experience.

A slow or error-prone intake process can delay care, create financial risk, and damage hospital relationships. On the other hand, a fast, confident “yes” to the right referral can help your facility build trust and fill beds faster.

That’s where ExaCare comes in.

ExaCare transforms your admissions process by using AI to streamline referrals, automate document review, and help you make faster, more informed decisions. Our platform helps you modernize your operations while maintaining the quality of care your facility is known for.

Instead of manually piecing together eligibility or toggling between portals, your admissions team can make well-informed decisions in minutes, not hours.

If your facility is looking to speed up decision-making, improve referral conversion, and maintain quality care standards, rethinking your admissions process with ExaCare may be the right first move.

Schedule a demo.